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Opened Mar 11, 2026 by thomas10@thomas10
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Delays in NOL Card Balance Check with Number

Many users have reported that the nol card balance check with number feature sometimes shows outdated information or delays in updating after a recent top-up. This can cause confusion at metro gates, buses, or trams, leaving commuters unsure if they have enough funds for their journey.

To improve the user experience, it’s important for the system to provide real-time updates when using the NOL card balance check with number option. Ensuring instant balance visibility would help travelers plan their trips efficiently and avoid disruptions during daily commutes.

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Reference: compiler_staff/jianmu-supplemental#28575